Common Questions
Everything you want to know before booking
Do you service saltwater pools?
Not at this time. We specialize in traditionally chlorinated pools — concrete, fiberglass, and vinyl liner. If your pool has a salt chlorinator system, we want to be upfront about that now rather than after we've scheduled your first visit. We'd recommend reaching out to a company that specifically lists saltwater pool service as a specialty.
How does your per-gallon pricing work?
Simple: $0.01 per gallon, per month. If your pool holds 14,000 gallons, your monthly rate is $140. If it holds 10,000 gallons, you pay $100. Every pool has a $100 minimum and a $190 maximum — so no matter how large your pool is, you'll never pay more than $190/month for weekly full service.
What if I don't know my pool's gallon size?
Most homeowners don't — and that's fine. We'll measure your pool on the first visit and calculate the exact volume for you. All you need to know is your pool exists. We'll handle the rest.
Are chemicals included in the price?
Yes. Standard chemicals — chlorine, pH adjusters, alkalinity, and stabilizer — are included in your monthly rate. If a specialty treatment is ever needed (like a phosphate remover or algaecide), we'll let you know before adding it and confirm the cost first.
Do I need to be home when you service?
Not at all. Most of our clients aren't home during their service visit — that's the whole point. We access the pool area through the gate, do the full service, and send you a photo when we're done so you can see your clean pool from wherever you are. One thing we do ask: if you have pets, please make sure they are secured and away from the pool and yard area before your scheduled service day. It keeps your pets safe and lets us do our best work.
How do I know the service was actually done?
After every single visit, we send you a photo of your pool. Not a text saying "we were there" — an actual photo of your clean, clear water. You'll see it within minutes of us leaving, every week, without having to ask.
Do you service spas and hot tubs?
Yes. For pools with an attached spa, we add spa chemical service to your plan for $40/month. For standalone spas and hot tubs with no pool, we offer dedicated weekly spa chemical service at $75/month — same photo confirmation, same weekly visit.
Is there a long-term contract?
No contracts. We earn your business week after week. If you ever want to pause or stop service, just give us 30 days notice — no penalties, no hassle, no hard feelings.
